About Us

Who we are ?

Thruway Support Services (TSS) is a part of GAMUT Group, a Pune based organization serving esteemed clients from across the globe with it’s innovative and technologically enabled voice and back office support services. We convey unmatched business esteem and experience through blend of process brilliance, quality administration and creative arrangements. At TSS you will encounter high calibre, proficient, broadly educated and responsive business staff. Client Service is our only priority, no project is complete until the point that our client is satisfied and fulfilled. TSS takes pride in saying that "we have always built long lasting relationships with all our clients and have worked towards the growth of their organizations by providing reliable and quality services at affordable rates. 

Our business value is enhancing the overall client’s experience as well as sales conversions across all facets of customer life-cycle management. We believe in treating client’s business as our own and work towards our motto of “Service before profits”.

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Service & Support

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Happy Clients

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Satisfaction

Meet Our Team

Our expert team brings with it a world of experience which is collectively used for questioning, tinkering and challenging in order to unlock the great creativity that is present around every corner.

our Team

Anshul Srivastava

MD & Founder

Management Post Graduate with over 20+ years of experience in IT and BPO sector with leading MNC’s at VP level. Extensive exposure to deal with multinational clients and to mange large teams at different geographical locations.

our Team

Pushkar Thakur

Business Head & Founder

Post Graduate in Business Management with 14 years in Banking & Finance Industry. In the last assignment worked as Asst. Vice President with HDFC Bank Ltd & served bank for 12+ years, headed Inbound & Outbound Call Centres in different capacities within India.

our Team

Priyanka Srivastava

Operations Head & Founder

Management Graduate with over 12+ years of experience in BPO sector with leading MNC’s and Banks as Quality Trainer. Extensive exposure in setting up large teams from the scratch and get the resources at par to meet quality standards.

Quality Comes First

Success is not an accident! It is hard work, perseverance, learning, studying, sacrifice and most of all love of what you are doing ! - Pele

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Our Capabilities

By providing unmatched services, Thruway Support & Services, has excelled in solving client’s challenges whether it is to outsource voice and non-voice support, back office operations, telemarketing or sales support. We have clients on a global scale with whom we try to fulfill our mission of delivering extravagant outcomes in this demanding new digital age.

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We are Best at

At Thruway, we make it our mission to know your business requirements inside and out. So, regardless of whether you are looking for technical improvements, cost-effective solutions, improvements in service quality, or simply a call center service provider to rely on, we are more than confident that our legendary B2B and B2C support services will exceed your expectations in almost all the areas wherever outsourcing has stretched its legs so far.

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How We Accomplish

A unique model is prepared to be deployed during the entire engagement cycle with the client. Process is designed to view businesses keeping end-to-end perspective in mind and ensurign that client goals and requirements are met. Since goals for each process is different, our model identifies the right levers that need to be pulled. Complete transparency is maintained throughout the entire progression of the project.

What WeDo

Clients at the centre of everything we do!

Our Mission

To align talent, technology and processes to support and drive client engagement and delight.

Our Vision

To keep clients at the centre of everything we do!

Our Values

Responsible - We take complete responsibilities of our actions.

Teamwork -We are committed to fostering an environment of support, collaboration, and trust where each member of SunTec is motivated to make a positive contribution to meet our common organizational goals.

Customer Delight- We keep the interest of our clients ahead of us, ensuring every step that we take helps their business grow. By delivering exceptional customer experience, we meet or exceed client expectations and build long-term relationship.

Always Available

24X7 support to our client across the globe.

Qualified Agents

High calibre, proficient, broadly educated and responsive business staff.

Quality Delivery

Reliable and quality services at affordable rates. 

(+91) 20-4860-9482
support@thruwayservices.com
Mon - Sat 10.00 - 19.00 IST
For Business Queries
Unit 401, Jewel Square
Koregaon Park, Pune 411001